How Memovela handles account data, health logs, analytics boundaries, and privacy controls.
Privacy at a glance
- • Sensitive health logs are private by default.
- • Memovela uses email one-time codes for sign-in.
- • Product analytics are separated from health content.
- • You can export your data and request account deletion from inside the product.
- • Apple handles payment processing for purchases made through the App Store; Memovela does not store your full payment-card information.
What we collect
Memovela stores the account details you provide, the health and habit logs you intentionally save, profile settings, and app preferences needed to run your account.
Account and sign-in information
To create and access your account, Memovela may store your username, email address, profile settings, device session details, and sign-in verification records. Memovela currently uses passwordless email login for supported clients, which means sign-in codes are sent to the email address associated with your account.
How private health data is handled
Sensitive health logs are private by default. Memovela does not expose that content publicly unless the product later adds an explicit sharing control for that exact data type.
Imported and connected data
If you choose to connect external sources such as Apple Health, Apple Watch, Strava, or quick-import flows that Memovela supports, Memovela accesses only the categories you authorize through the applicable permission system. It stores imported entries, source labels, and related metadata needed to provide the features you request. Imported data is treated as private account data unless Memovela clearly offers a separate sharing control for that content. Apple Health access is optional, and you can review or revoke Memovela’s permissions in Apple’s Health and privacy settings. Memovela does not sell Apple Health data, use it for advertising, or use it for unrelated marketing purposes.
Purchases and subscriptions
Memovela may offer optional purchases and auto-renewable subscriptions through supported app stores. When you purchase through Apple, Apple processes your payment under its own terms and privacy practices. Memovela may receive transaction, subscription, and entitlement information needed to confirm your purchase, manage access to purchased features, and provide support. Memovela does not receive or store your full payment-card information from Apple.
Analytics boundary
Product analytics are separated from health content. Notes, meals, values, photos, tokens, and imported payload details are excluded from the sanitized analytics stream.
How data is used
Memovela uses account and app data to provide the product, authenticate sign-ins, sync your preferences, display your saved logs, support optional imports, improve reliability, and respond to support or safety issues. Memovela does not need your private health entries in order to run coarse product analytics.
Your controls
You can update language and preference settings, export your account data, and request account deletion from the privacy controls available inside Settings.
Retention and deletion
Memovela keeps account data for as long as it is needed to operate your account and provide features you continue to use. When you request account deletion, Memovela deactivates the account, revokes active mobile sessions, removes private health data, and anonymizes shared community content where needed so other users are not affected.
Children and medical use
Memovela is a personal tracking and education product, not a medical device, emergency service, or replacement for professional care. If you believe a child has provided personal information in a way that should be reviewed, contact support so the team can look into it.
Questions
If you have privacy questions or need help with your data, contact the Memovela team through the support options in the app or website settings.